Our Commitment of Privacy and Our Privacy Policy

We understand that information privacy is an important trust between Roughing It and our families, campers and staff.  We welcome feedback, questions, concerns and input.  We have developed and published both a simplified (plain English and no legalese) and an comprehensive (DMA compliant) privacy policy below.  At heart, our goal is to maintain the full trust and privacy of our families, campers and staff.

Roughing It Privacy Policy in Plain English

We will safeguard all private information provided by our families, campers and staff.

We will NOT share any information on our families, campers and staff with any other organization.

We will honor any request by any form of communication from a family, camper or staff to review, correct or remove any information from our records.

We will comply with all laws and regulations regarding information privacy and will make every effort to remain current on information privacy industry standards, policies, laws and regulations.

The owner/directors of Roughing It, Ann & Hobie Woods are responsible for the privacy of all families, camper and staff personal information and will take every effort to maintain the privacy of this information.  They welcome any questions and feedback and may be reached by telephone (925-283-3795), mail or email (camp@roughingit.com).


Roughing It Privacy Policy, Comprehensive

This is the web site of Roughing It Day Camp.

Our postal address is:

PO Box 1266
Orinda CA 94563

We can be reached at camp@roughingit.com or 925-283-3795

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).

We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address).

The information we collect is used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.

With respect to cookies: We use cookies to record user-specific information on what pages users access or visit.

If you do not want to receive e-mail from us in the future, please email the above address or call the above phone number.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please email the above address or call the above phone number.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please email the above address or call the above phone number.

Ad Servers: We do not show ads on our site. We do not partner with or have special relationships with any ad server companies.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., emails, customer inquiries), and contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by contacting us at the email or phone number specified above.

We offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by contacting us at the email or phone number specified above.

With respect to security: All sensitive information, such as financial or health information, is transferred over a secure server via our Camp Registration System service provided by CampMinder, LLC. CampMinder has security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA’s Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.

Application.  Our simplified and expanded privacy policies apply to ALL entities owned and operated by Roughing It including Roughing It Day Camp, Roughing It Horse Camps, Camper Caboodle and any other new entities formed at a future date.

Simplified Privacy Policy.  We will maintain the full trust and privacy of our families, campers and staff.

We will safeguard all private information provided by our families, campers and staff.

We will NOT share any information on our families, campers and staff with any other organization.

We will honor any request by any form of communication from a family, camper or staff to review, correct or remove any information from our records.

We will comply with all laws and regulations regarding information privacy and will make every effort to remain current on information privacy industry standards, policies, laws and regulations.

Responsibility.  The owner/directors of Roughing It, Ann & Hobie Woods are responsible for the privacy of all families, camper and staff personal information and will take every effort to maintain the privacy of this information.  They welcome any questions and feedback and may be reached by telephone (925-283-3795), mail or email.